8 Reasons Why You Need Your Desktop Hosted

Brianna Loftin - Wednesday, January 13, 2016

Access Anywhere - The consistent top reason for most to move to hosting, is the ability to access your data from any location, on any device.  Whether you need remote access in another part of the world, or to provide you the comfort of working from home, hosting will provide reliable access to the information and software that you need.  
Predictable Pricing - Your hosting fees remain the same month to month, and aren't subject to unexpected costs for maintaining highly expensive equipment.
Enhanced Security - Since the company data is not stored on the users devices, it is not subject to security issues, viruses or theft.  
Improved Performance - Daily backups are handled by the hosting company, which will help your company run smoothly without having to worry about mundane tasks that keep your data safe.
Seamless Sharing - Ease of collaborating with outsourced employees, such as accountants, to share data efficiently without having to hire a full time employee.
Local Printing - Along with easy access to your data, you can print to your local printers.
Peace of Mind - You don't have to worry about maintaining your virtual infrastructure, including the network and servers.
Scalability - Easily add employees or scale back due to demands on your company without extra capital to upgrade everyone to the same operating system.

Email or call 866-710-4228 for more information.

Protecting your Business - Keeping Your Business Secure through Outsourcing

Brianna Loftin - Monday, January 04, 2016

Few small and mid-size companies have the resources necessary to maintain the staff necessary to protect their systems, which can leave your business vulnerable to security risks.

Hiring out your IT Services helps save time and protect your business, because mundane tasks such as backups and virus protection are automated, so that your staff can stay focused on more important projects. Many large companies choose to preserve their IT department, and hire out IT companies to help keep up with daily administrative tasks, so that they can work on important projects, while keeping their data safe. 

The best way to protect your business from IT problems is through prevention, rather than waiting to fix something once it has occurred.  The experts from an outsourced IT company will continuously monitor your servers and networks behind the scenes, and many issues will be resolved before you are even aware of them. Monthly services help keep you from using an emergency IT service that will charge an arm and a leg to fix a major problem that you didn't see emerging.

With your information on file and having worked with your company previously, our technicians can help fix your problems quickly and efficiently, without significant downtime. When you are itching to work, you no longer have to wait for IT Specialists to drive to your location, most issues can be resolved remotely.  An outside agency can worry about the day to day operations while you have the peace of mind knowing that help is just an email or phone call away.

Email or call 866-710-4228 for more information.

Getting Ready for the New Year - Helpful Reminders to get you Running Smoothly for 2016

Brianna Loftin - Friday, December 18, 2015

New Year's Day is nearly here and offers the promise of great things to come. Make sure your business is ready to receive and get your Act together!

Review your Data and make sure that you aren't holding on to material that serves no purpose aside from clutter.  You will thank yourself when your processes become that much quicker in 2016.

Check out how Act! CRM can help your business and sales teams organize prospects and customer details in one place, send emails, market products and services more effectively, and drive sales results.

Update the Look and productivity of your proposals with the Market Leading quote solution, QuoteWerks

Get QuickBooks up and running so that your tax documents are in shape for the following year.  

Contact us so that we can help you get setup with your Virtual Desktop to gain access to your software from any location on any device!

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Call - 866-710-4228

Shortfalls of Remote Access Tools - Not a Long Term Solution

Brianna Loftin - Tuesday, December 01, 2015

Being able to remotely access your data from any location is becoming a bigger and bigger necessity for companies and individuals in today's work environment. One of the easiest ways to gain remote access, is through remote access tools.

These programs are inexpensive and allow you to access other computers remotely by leaving your office computer running, then logging in to it from another computer on a browser. This appears to be a great solution, but there are drawbacks.    

The remote computer often runs slowly and you are susceptible to serious security risks by leaving your PC unattended. This is really not a dependable solution for regular use or for multiple users. 

The remote computer cannot be shared with anyone else while you are gone. If you need to access your home computer, and your family member wants to log in, someone will not be able to access their information. Remote Access Tools can be unreliable, if your computer has shut down, you will have to travel to the pc's location or have someone else help you log back in.

Contact us for more information about our reliable and secure Virtual Desktop Hosting Solution, at or call 866-710-4228.

Is Your IT Department Run by the Most Tech Savvy Employee? - It May be Time To Outsource

Brianna Loftin - Thursday, November 19, 2015
Many companies use their most technically savvy employees to help run IT tasks when necessary, even though it is not their primary position. This can be a daunting task for these workers to work proficiently enough to cover their regular position, and to stay on top of everything that needs to be done to keep the business running smoothly. 

During crunch times, you wouldn't want your skilled workers putting their energy towards maintenance, when they are a greater benefit to the company in their trained field. These dual employees are often times limited in their IT knowledge, and don't undertake all of the small tasks that are beneficial to maintaining your database. 

This is not a viable option and usually fails because the employee leaves or a problem arises that is too costly to fix. However, it is not cost effective for many small to medium sized companies to keep an in house IT Department.    

Outsourcing your IT department is a great solution, and can be implemented quickly and easily with virtually no startup costs.  An outside agency can worry about the day to day operations while you have the peace of mind knowing that help is just an email or phone call away.  Let a professional service take care of protecting your company and let your employees focus on their field of expertise.  

Email or call 866-710-4228 for more information.

Should I Purchase a Server? - Maintaining a Server is like Owning a Pool

Brianna Loftin - Tuesday, October 27, 2015
Purchasing and maintaining your own sever is akin to owning and cleaning your own pool. Imagine you just bought a new house with a beautiful sparkling pool in the beginning of summer.  The weather is perfect, it’s fun learning about how to maintain the proper chemicals, and it just takes a little time each week.  After a few weeks algae starts to show up, and you look into what is causing the problem and buy some special product to nip it in the bud.  It looks better for a while, but your algae keeps creeping back up.  The weather gets hotter and a little more uncomfortable, and you neglect to do your regular chemical adjustment.  Before you know it, the algae is out of control and you have to bring in a professional to clean everything out. 

You realize that since the newness has worn off, taking care of the pool isn’t really fun, it’s just another chore and you would rather not work on your weekend off, especially after you realize you don't really know what you are doing. When you look at all of the expenses of purchasing cleaning tools, and all of the chemicals, plus emergency service, you aren’t really saving money. Not to mention, you’re not getting paid for this added labor and headache.  There are some people that maintain lovely pools by themselves, but they really know what they are doing, and they truly are engaged and enjoy working on their system.

The same thing goes for maintaining your own server, if you are not already computer savvy and have day dreams about owning your own server, this is not a safe bet for you.  Servers require regular maintenance, updates and backups, that if not done regularly can lead to serious problems, which costs an arm and a leg to get fixed in the long run.  There are also quite a few hidden fees, not just the price of the server.  Small to medium sized companies with their own servers, are the easiest to switch over to hosting, because they understand the hassle of a server, and hosting is actually cheap compared to what they have been paying. 

Make the safe bet with virtually no startup costs and try out hosting today.  You can always cancel you service and get your money back if you are dissatisfied for any reason.  Email or give us a call at (866)710-4228.

Never Outsourcing to Robots

Brianna Loftin - Wednesday, October 07, 2015

Here is an interesting article I found about outsourced jobs moving from foreign countries to automated services from  

Have you ever really been helped by a robot when you need customer service?  I find them about as frustrating as self check out at the store.  

Never fear, at Tandem CloudTop, you will always receive help from a real person from our company, and not by someone in another country or a robot, no matter how convincing they seem to get.

What if your IT Guy Suddenly Quits? - Are You Prepared?

Brianna Loftin - Thursday, September 10, 2015
Most businesses wouldn't want to entertain the idea of their IT guy suddenly quitting. The reality is that you never know when something could happen to leave the owner of the company needing to answer IT questions that only the computer guy could answer.  Ask yourself the following questions to see if you are prepared for the loss of a very important employee. 

Do you have written network documentation about your computer network? - What software licenses do you own? What are the critical administrator passwords to your systems and devices? How is your computer network structured? What hardware do you own and when do your equipment warranties expire? Are there cloud vendors for email, online storage, hosted line of business applications, etc. that you don’t currently have? You should NEVER allow a single IT person or company keep this information under their full control over your network and company. 

Do you know if your backup files are being stored properly, and where? If you are like most business owners, you’re too busy dealing with the “crisis of the day” to think about system backups and probably leave tasks to your internal expert. This detail is easy to overlook, but very important to have written down and easy to access.

Do you have a written plan for restoring your network fast in the case of a disaster? If you don’t have a fully tested disaster recovery plan for your office, you should.

Do you know where all of your software is stored? Bad things can happen to computers and servers, and the situation can be made worse if you are not prepared. Taking a minute to organize and store your software in a secure place can save you a considerable chunk of money in the event that you need to restore a program on your systems. If you don’t have access to the software or don’t know where it is located,you might be forced to buy the software again.

Do you know what routine maintenance is being done on your network? The very idea of learning about and keeping track of all the servers, workstations, and peripherals on your network is quite mundane, but it is important information to maintain. 

Do you know how to protect yourself from a security breach if your in-house computer expert leaves? What happens if your expert splits with no warning AND has access to your company’s network? As soon as humanly possible, you should disable his or her access, including remote access to your network and all cloud based applications.

Make sure that you have all the answers to these important questions to keep your company up and running even without your key expert on hand. Tandem CloudTop can help with many of these safeguards, rather than leaving all of your important information in one person’s hands.  Call for more information 866-710-4228 or email

Moving Your Data to the Cloud - What You Need to Know

Brianna Loftin - Tuesday, July 21, 2015

If you are like many companies out there today, you are looking into the benefits of Cloud Hosting. There are a myriad of choices, between hosting companies, and choosing whether on not to move your whole IT infrastructure, or just your individual applications and databases.  
Here is some helpful information to get you started on the right track, while you work on the details of hosting.

Back Up Your Data - A good hosting company will backup your data, and shouldn’t have any problems in the initial setup. However, it is always a good idea to play it safe and have a recent backup copy of all of your data. Here is a link to get you started on your backup.

Second Internet Connection - A strong internet connection is pertinent when using Cloud Hosting.  Internet failure is the main reason for not being able to access your hosted information.  If your company must have access at all times, then it might be a good idea to have a second internet connection service as a backup. If you currently use Comcast, you might consider a Verizon wireless account for a backup.  Don’t let this deter you from hosting.  If your internet connection is reliable, you shouldn’t experience any major downtime.

Re-Organize - You can easily copy your files as they are, when moving to the cloud, but why not capitalize on this opportunity to remove fluff and organize your data? Look into updating permission levels on files and archive old files and data that are cluttering up your server and costing you extra to store and backup.

Phase Your Move - Don’t migrate everything all at once.  Create a transition plan and implement it, piecemeal. Moving your files one piece at a time makes it easier for your clients, employees, partners and everyone else involved.  Transition should be smooth, but this approach leaves room for errors and won’t leave your whole system down if there happen to be any hiccups in the process.  

Contact us to see if hosting with Tandem CloudTop is right for you!

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Call - 866-710-4228

CloudTop Office provides Quickbooks Hosting, Act! Hosting, Quotewerks Hosting and more. Check out our cloud hosting solutions for small to medium sized business owners.