E-Marketing Solution - Comparing Mail Chimp and Constant Contact with Swiftpage Act!

Brianna Loftin - Friday, September 02, 2016

Have you been trying to decide between Mail Chimp and Constant Contact for Email Marketing? Both programs work well depending on your businesses' size and needs, but consider instead Swiftpage Act!, which integrates e-marketing seamlessly with your CRM database so you can easily leverage and build upon your contacts and customer details.

Integrated Swiftpage emarketing services enable you to easily separate your prospects and customers, then design, send, and track professional, luring email campaigns that reach the right contacts with their desired information. Act! Easily creates and customizes professional looking, mobile-friendly templates for your email campaigns. 

You can peruse the easily analyzed graphs and intelligent call lists that automatically recommend hot leads to follow up with, generating higher sales. Act! emarketing will email up to 500 contacts at no additional charge.

You have the ability to send an email right from ACT! no exporting lists, and the results populate the customer record, which creates a quicker process. You can also embed a survey or web form into your website, write the information directly into Act!, and automatically execute a Drip Marketing Campaign to begin upon submission of the form.

As far as email creation is concerned, Swiftpage now offers both a basic and advanced template editor for more options with design.  Many people have also been investing in Branded Templates for professional, customized, and editable design to be used on a reoccurring basis.

For more information please call (866)710-4228 or send us an email through our website.

Getting The Most Out of Your Business - Cloud Hosting

Brianna Loftin - Thursday, August 04, 2016

Do you want the functionalities of the cloud that allow you to work at home or on the road, and the ability to share files as if you are in one location? We can help you solve your problem at a reasonable cost.

Moving Your Data - Our tech team will work with you to move your critical data to our data center securely and with little or no downtime.

Keep Everyone On The Same Page - Our hosting services are ideal for geographically dispersed teams allowing them access to critical company resources in a reliable, redundant environment.

Lower IT Costs - We have a variety of options available to suit your needs. With Tandem’s Hosting, you won’t have to hire outside IT support or worry about purchasing a server and maintaining hardware.

Support & Training - We offer phone support from our full time, US based employees, to get you up and running. We use a ticket system to log any issues you may have so that you are helped as efficiently as possible.

Our mission is to help in the background, so that you can get the most out of your business.

Call or email us at  (866) 710-4228 and

QuickBooks Hosting for Small to Medium Businesses - The Best Solution

Brianna Loftin - Tuesday, July 26, 2016

Tandem CloudTop specializes in working with small to medium sized businesses, providing a virtual desktop for full access to many popular programs, including QuickBooks through the cloud.  We use the software that we host on a daily basis in our own business, which makes us very comfortable working with organizations that use accounting, CRM and quoting applications.

We do not outsource or resell another service, which many other hosting providers do. With Tandem CloudTop, you will receive a more personalized experience from setup through support, to expanding your company. When you need help, we will know your name and provide quick support because of having personal experience with your company.

Whether you want to work from home or have a geographically dispersed team, our hosting services are ideal for allowing you real time access to critical company resources in a reliable, redundant environment.

For more information please call (866)710-4228 or send us an email through our website.

Happy 4th of July - Famous Quotes

Brianna Loftin - Friday, July 01, 2016

Happy 4th of July!  To help you celebrate our Independence Day, here are some famous quotes for your enjoyment! 

"This nation will remain the land of the free only so long as it is the home of the brave." - Elmer Davis

"Freedom has its life in the hearts, the actions, the spirit of men and so it must be daily earned and refreshed - else like a flower cut from its life-giving roots, it will wither and die." - Dwight D. Eisenhower

"In the truest sense, freedom cannot be bestowed; it must be achieved." - Franklin D. Roosevelt

"Those who deny freedom to others deserve it not for themselves." - Abraham Lincoln

"If our country is worth dying for in time of war let us resolve that it is truly worth living for in time of peace." - Hamilton Fish

"In childhood the daylight always fails too soon—except when there are going to be fireworks; and then the sun dawdles intolerably on the threshold like a tedious guest." - Jan Struther

Please visit us at

Server Dowtime - Comparing In-House Servers to Cloud Hosting

Brianna Loftin - Friday, June 10, 2016

Not being able to work when you need to is incredibly frustrating, and not to mention you lose revenue and valuable opportunities. 

If you maintain your own server, downtime is inevitable, which leads to an overwhelming decrease in productivity. In-house servers will begin to lose their ability to adapt to increasing workloads after about four years, and the realization that you need to upgrade will be apparent with decreasing performance.  Holding on to old server hardware can significantly reduce efficiency and pose unnecessary risks to business operations.

Outsourcing your infrastructure means you are guaranteed to have reliable hardware. Tandem CloudTop's Virtual Desktop guarantees 99.98% uptime, which is far greater than in-house servers generally perform.  Technical support, updates, redundancy in case of power failure and the costs involved in maintaining your servers are included. Tandem's hosting platform is regularly updated to conform to industry standards, giving you the best security available.

For more information email or give us a call at (866)710-4228.

Cyber Security - Keeping My Data Secure

Brianna Loftin - Friday, June 03, 2016

Many small business owners believe that they are not as vulnerable to cyber security breeches as large corporations. However many cyber criminals pray on small to medium companies because of their out of date security systems.  

Many times budgets don't allow for extra IT personnel to keep your security measures to where they ought to be.  Here is an article outlining some great techniques to keep your data in a more safe environment.  

If you lack the time or resources to implement these necessary strategies, consider a hosted desktop and let the professionals keep up with the necessary upgrades, updates and maintenance to keep your Data in the right hands.

For more information on Virtual Desktop Hosting email or call  866-710-4228.

What Sets Us Apart - Differentiating Hosting Providers

Brianna Loftin - Thursday, May 19, 2016

Our Platform - We use the Citrix platform which has advantages over Remote Desktop in terms of Security, Local Printing, Local Drives, and low bandwidth performance.

No Outsourcing - We have total control of the servers and don't farm out our work.

US Based - All support is English as a first language and our servers are in Dallas.

Personal Touch - We use and are familiar with the programs we host. We will know your name, which means you will get help quickly and easily.

Authorized Intuit Host - Legally-authorized application hosting services to QuickBooks end-users is provided.

For more information email or call  866-710-4228.

Celebrating Earth Day - Recycling Your Old Electronics

Brianna Loftin - Friday, April 22, 2016

Don't leave your old electronics collecting dust in the closet.  There are tons of materials inside that can be recycled to conserve resources and keep materials out of trash heaps.  The EPA states that, "For every million cell phones we recycle, 35 thousand pounds of copper, 772 pounds of silver, 75 pounds of gold and 33 pounds of palladium can be recovered."

Please help do your part, here are a few tips to get you on track:

Check out the EPA's Chart to search where to recycle by product type.

Best Buy is a good place to get started, they accept a wide variety of electronics and make it simple for you to drop off. 

If you want to Get Something Back...

Amazon offers gift cards for recycling material through them.
Sprint offers a program to buy phones, even from other carriers.
Goodwill is a great place to drop off most electronic devices through their Dell Reconnect Program.  After just filing your taxes, you might want to donate somewhere that you can get a receipt for tax deductions. 

Remeber that Reusing is even more efficient than recycling, make sure there isn't someone out there that desperately wants your electronic device.  Of course remember to take out any batteries and remove all of your personal information before you depart with your once loved item.  

Staying on Track - 8 Ways to get your Employees to Adopt and Use your CRM Properly

Brianna Loftin - Friday, April 15, 2016

Provide Effective Training - Hire someone to properly train your staff rather than making them learn as they go.  Make sure that the new users learn the basics, so they can start implementing necessary steps immediately. They will learn to use the bells and whistles as they gain experience. Look into training sessions over a period of time so that it works alongside their learning curve. If you push too much on them too soon, they will get overwhelmed and are less likely to adopt the new system.

Simplify Required Fields - Keep the necessary fields to be filled out as simple as possible. Your sales team is busy and they need to be able to get their information down as quickly as possible without getting frustrated. You should have no more than five main fields that need to be completed.  

Supply Knowledge Base - Make sure that you have access to simple how-to questions, so that customers don't feel a need to call someone and wait to get support. The less frustrating the transition is, the more assured that they will use the new CRM properly.

High Level Execs Included - Everyone needs to use the new system. Employees need to know that the adjustment to a new procedure is shared by everyone in the company. If they receive a message from their boss, they are more likely to perk up with interest so they can get on board with everyone else. 

Gamification - One of the best ways to keep everyone's attention focused on the new process is to make it rewarding by applying gamification. You can be as elaborate as you want, but most people enjoy a little competition and it engages their mind, so that they aren't just following a mundane procedure.

Central Information Hub - The CRM should be the central place for information, so they don't have to go to multiple places to find pertinent information.

Mobile Device Access - Users should be able to use their system on mobile devices with cloud access so that the process is as seamless as possible. If you need to go somewhere for an emergency, or just a break, you can bring your work with you. 

Integrate Programs - Your CRM should work across other applications like MS Outlook so that it integrates with other programs that they are already using and they can see the benefit of the new process.  

For more information about Act!, Act! Training, and Virtual Desktop Hosting email or call 866-710-4228.

Gamification - How to Apply it to a Company

Brianna Loftin - Friday, April 08, 2016

I enjoyed this article about using incentives to help motivate your company in areas that might be growing stagnant. Check out How Gamification Reshapes Corporate Training

For more information on Virtual Desktop Hosting email or call  866-710-4228.

CloudTop Office provides Quickbooks Hosting, Act! Hosting, Quotewerks Hosting and more. Check out our cloud hosting solutions for small to medium sized business owners.