Server Dowtime - Comparing In-House Servers to Cloud Hosting

Brianna Loftin - Friday, June 10, 2016

Not being able to work when you need to is incredibly frustrating, and not to mention you lose revenue and valuable opportunities. 

If you maintain your own server, downtime is inevitable, which leads to an overwhelming decrease in productivity. In-house servers will begin to lose their ability to adapt to increasing workloads after about four years, and the realization that you need to upgrade will be apparent with decreasing performance.  Holding on to old server hardware can significantly reduce efficiency and pose unnecessary risks to business operations.

Outsourcing your infrastructure means you are guaranteed to have reliable hardware. Tandem CloudTop's Virtual Desktop guarantees 99.98% uptime, which is far greater than in-house servers generally perform.  Technical support, updates, redundancy in case of power failure and the costs involved in maintaining your servers are included. Tandem's hosting platform is regularly updated to conform to industry standards, giving you the best security available.

For more information email or give us a call at (866)710-4228.

Cyber Security - Keeping My Data Secure

Brianna Loftin - Friday, June 03, 2016

Many small business owners believe that they are not as vulnerable to cyber security breeches as large corporations. However many cyber criminals pray on small to medium companies because of their out of date security systems.  

Many times budgets don't allow for extra IT personnel to keep your security measures to where they ought to be.  Here is an article outlining some great techniques to keep your data in a more safe environment.  

If you lack the time or resources to implement these necessary strategies, consider a hosted desktop and let the professionals keep up with the necessary upgrades, updates and maintenance to keep your Data in the right hands.

For more information on Virtual Desktop Hosting email or call  866-710-4228.

What Sets Us Apart - Differentiating Hosting Providers

Brianna Loftin - Thursday, May 19, 2016

Our Platform - We use the Citrix platform which has advantages over Remote Desktop in terms of Security, Local Printing, Local Drives, and low bandwidth performance.

No Outsourcing - We have total control of the servers and don't farm out our work.

US Based - All support is English as a first language and our servers are in Dallas.

Personal Touch - We use and are familiar with the programs we host. We will know your name, which means you will get help quickly and easily.

Authorized Intuit Host - Legally-authorized application hosting services to QuickBooks end-users is provided.

For more information email or call  866-710-4228.

Celebrating Earth Day - Recycling Your Old Electronics

Brianna Loftin - Friday, April 22, 2016

Don't leave your old electronics collecting dust in the closet.  There are tons of materials inside that can be recycled to conserve resources and keep materials out of trash heaps.  The EPA states that, "For every million cell phones we recycle, 35 thousand pounds of copper, 772 pounds of silver, 75 pounds of gold and 33 pounds of palladium can be recovered."

Please help do your part, here are a few tips to get you on track:

Check out the EPA's Chart to search where to recycle by product type.

Best Buy is a good place to get started, they accept a wide variety of electronics and make it simple for you to drop off. 

If you want to Get Something Back...

Amazon offers gift cards for recycling material through them.
Sprint offers a program to buy phones, even from other carriers.
Goodwill is a great place to drop off most electronic devices through their Dell Reconnect Program.  After just filing your taxes, you might want to donate somewhere that you can get a receipt for tax deductions. 

Remeber that Reusing is even more efficient than recycling, make sure there isn't someone out there that desperately wants your electronic device.  Of course remember to take out any batteries and remove all of your personal information before you depart with your once loved item.  

Staying on Track - 8 Ways to get your Employees to Adopt and Use your CRM Properly

Brianna Loftin - Friday, April 15, 2016

Provide Effective Training - Hire someone to properly train your staff rather than making them learn as they go.  Make sure that the new users learn the basics, so they can start implementing necessary steps immediately. They will learn to use the bells and whistles as they gain experience. Look into training sessions over a period of time so that it works alongside their learning curve. If you push too much on them too soon, they will get overwhelmed and are less likely to adopt the new system.

Simplify Required Fields - Keep the necessary fields to be filled out as simple as possible. Your sales team is busy and they need to be able to get their information down as quickly as possible without getting frustrated. You should have no more than five main fields that need to be completed.  

Supply Knowledge Base - Make sure that you have access to simple how-to questions, so that customers don't feel a need to call someone and wait to get support. The less frustrating the transition is, the more assured that they will use the new CRM properly.

High Level Execs Included - Everyone needs to use the new system. Employees need to know that the adjustment to a new procedure is shared by everyone in the company. If they receive a message from their boss, they are more likely to perk up with interest so they can get on board with everyone else. 

Gamification - One of the best ways to keep everyone's attention focused on the new process is to make it rewarding by applying gamification. You can be as elaborate as you want, but most people enjoy a little competition and it engages their mind, so that they aren't just following a mundane procedure.

Central Information Hub - The CRM should be the central place for information, so they don't have to go to multiple places to find pertinent information.

Mobile Device Access - Users should be able to use their system on mobile devices with cloud access so that the process is as seamless as possible. If you need to go somewhere for an emergency, or just a break, you can bring your work with you. 

Integrate Programs - Your CRM should work across other applications like MS Outlook so that it integrates with other programs that they are already using and they can see the benefit of the new process.  

For more information about Act!, Act! Training, and Virtual Desktop Hosting email or call 866-710-4228.

Gamification - How to Apply it to a Company

Brianna Loftin - Friday, April 08, 2016

I enjoyed this article about using incentives to help motivate your company in areas that might be growing stagnant. Check out How Gamification Reshapes Corporate Training

For more information on Virtual Desktop Hosting email or call  866-710-4228.

Virtual Desktop - What is it and How Does it Work?

Brianna Loftin - Tuesday, March 15, 2016

A virtual desktop is a hosting service that allows you to access your desktop through the Internet.  

You log into your Virtual Desktop with a personal ID and password on any Internet connected device through a web browser or app. Your data and desktop operating system are kept on a secure server in a data center.  

When you are logged in, your desktop operates and appears on your screen just like a traditional desktop, and will contain the same programs, features, and icons that you are used to, on your device of choice. 

You can easily upload your files to the remote servers, where they will be saved and backed up, and will be returned to you when you no longer need the service.  You can continue to save your files on the Virtual Desktop, just as you had before, but now they can easily be shared between locations and multiple users.   

Many companies prefer to use a Virtual Desktop because they are low maintenance, more secure, and can be implemented for however long you may need.

For more information email or call  866-710-4228.

Short Maternity Leave Solution - Work from Home

Brianna Loftin - Monday, January 25, 2016

I am two days away from my due date, but still working so that I can stay home longer when my new offspring arrives!  I'm very fortunate that the owner of Tandem CloudTop wants me to stay home with my new little one for as long as I would like.  

Since our company specializes in Virtual Desktop Hosting, transitioning to working from home is going to be a breeze.  Even though we mainly work from the office, my coworkers and I still benefit from having shared files, which makes accessing our current data much more efficient.  I am excited to be able to work from home so that I can feel productive, and still be able to hold my baby on demand and let my body take the appropriate time to heal. 

After I had my first child, I wasn't ready to part from her for 5 months, and that was only for short periods of time.  Going back to work full time after having a child is not an easy task, but often necessary when maternity leave is unpaid or only for a short period of time.  Paternity leave is almost unheard of in the US, but many fathers that I have spoken with lament over not being able to be with their newborn or help out their spouse.    

If you don't want to miss out on this special time for your family, but need  to work, consider utilizing our hosted services to access your desktop just like you would at the office.  You will have the best of both worlds, in feeling great about getting work done, but being able to hold and give your newborn as many hugs as you can.   

Unveiling Customer Spotlight

Brianna Loftin - Friday, January 15, 2016

OMT Consultants have been valued customers since 2012. We chose them to be the first company highlighted in out new Customer Spotlight Page. They are a great IT search firm dedicated to creating a personal recruiting experience when locating qualified Information Technology leaders.  

Check out what they have to say about their hosting experience with Tandem CloudTop on the Customer Spotlight Page

If you are interested in having your business highlighted, send an email to

8 Reasons Why You Need Your Desktop Hosted

Brianna Loftin - Wednesday, January 13, 2016

Access Anywhere - The consistent top reason for most to move to hosting, is the ability to access your data from any location, on any device.  Whether you need remote access in another part of the world, or to provide you the comfort of working from home, hosting will provide reliable access to the information and software that you need.  
Predictable Pricing - Your hosting fees remain the same month to month, and aren't subject to unexpected costs for maintaining highly expensive equipment.
Enhanced Security - Since the company data is not stored on the users devices, it is not subject to security issues, viruses or theft.  
Improved Performance - Daily backups are handled by the hosting company, which will help your company run smoothly without having to worry about mundane tasks that keep your data safe.
Seamless Sharing - Ease of collaborating with outsourced employees, such as accountants, to share data efficiently without having to hire a full time employee.
Local Printing - Along with easy access to your data, you can print to your local printers.
Peace of Mind - You don't have to worry about maintaining your virtual infrastructure, including the network and servers.
Scalability - Easily add employees or scale back due to demands on your company without extra capital to upgrade everyone to the same operating system.

Email or call 866-710-4228 for more information.

CloudTop Office provides Quickbooks Hosting, Act! Hosting, Quotewerks Hosting and more. Check out our cloud hosting solutions for small to medium sized business owners.