Blog

Top 5 Reasons to Perform Maintenance of Your Act! Database

Brianna Loftin - Monday, February 20, 2017

Top 5 Reasons to Perform Maintenance:

1. Ensure that backups are being performed

2. Minimizes “Break/Fix” cost surprises

3. Optimizes database performance

4. Identifies potential issues before they occur

5. Keeps you informed on what’s going on in your database

Tandem CloudTop will help you perform these items:

  • Scheduled Maintenance is Performed
  • Act! Certified Consultants Review Your Database
  • Issues Addressed Before they Become Major Problems.
  • Professional Communication with IT and Management Keep Parties “In the Know”
  • Keep You Focused on Business, Not Maintenance
  • Hosting on Tandem Servers is also Available

Call for more information about Act! Support and Hosting (866)710-4228 or send us an email.



CRM Training - Getting Everyone on the Same Page

Brianna Loftin - Thursday, February 16, 2017


CRM Training can be Implemented and Help your Company Immediately
A Customer Relationship System can greatly impact your business efficacy, but everyone must use it. If you just set it up, must people will use it for about a week, and then go back to the way they were accustomed to navigating their duties. You must train employees and management how to use the CRM, and provide informative tools so that they understand that the new system is actually a useful tool and not busy work. Proper use of the CRM system will help your business grow and help you get the most out of your CRM.

A CRM will Keep your Company Organized
There are so many things you can learn about what your CRM system can do and how to make the system function at the highest level. CRM training keeps your organization up and running by allowing you to put useful data in order. When the training is done you will have some great ideas and be on your way to using the data and CRM system effectively.  A good CRM will make mundane processes automated and allow management to track what areas are productive and what needs work.

Working Together with CRM will Increase Sales
During the training, your CRM provider will teach everyone about parts of the CRM that are essential to your customized industry. When every employee works together to use this new system, it will make the overall work load easier. The trainer will offer suggestions at the project inception that will get everyone excited about the possibilities of the new system.

With CRM Training You Can be On Your Own in No Time
A CRM may seem difficult to implement at first but, it is just a minor adjustment and well worth the effort in the end. Co-workers will see dramatic results after using the new system for a period of time. Continued training is always essential because it will allow everyone to focus on new ways to improve the company and the CRM.

We specialize in Act! CRM, and currently offer high quality remote and on-site training. Call to see how Act! can help your business (866)710-4228 or send us an email.



QuickBooks Standard Hosting Provider - Can I access the Cloud using my own QuickBooks License?

Brianna Loftin - Friday, February 03, 2017

Tandem CloudTop's QB Hosting allows end-users to have their QuickBooks Desktop software installed on Secure Servers in an Authorized US Based Hosting Datacenter, and then access that software over the Internet on a Virtual Desktop via a secure connection.

Cloud Hosting gives you access to your QuickBooks Desktop and company files from multiple locations. You can easily update your data file when you're on the road. Additional features include:

  • Automated backups performed nightly
  • Password-protected connections
  • Off-site storage helps prevent data loss
  • Save Money without onsite server costs and low IT cost
  • Save Time - network will be maintained for you
  • 2GB per user for data storage - additional storage available

Tandems Platform includes:

  • access to multiple company files
  • local drives
  • local time zones
  • local printers

Don't mess around with other competitors who outsource their support and servers. Call (866)710-4228 or email us to get started.  




Millennial Working for a Baby Boomer - Is there a Generational Gap?

Brianna Loftin - Wednesday, February 01, 2017

My boss is a baby Boomer that was born at the very end of his generation, and I am a millennial born near the beginning of mine.  It has become custom office policy to rag on Millennials for being lazy. The only problem with this is that the jokes were funny at first, but now they have lost their punch and just sound like unfounded complaints. So now as a millennial I get to tease the baby boomer for being out of fresh jokes. Of course he is the boss, so I probably shouldn't poke too hard, and show some respect, nah what am I thinking, I'm a millennial - I have no morals!

I have heard of training seminars on "How to Work with Millennials " This seems like a scheme to prey on headlines about the newly tagged generation. You don't need to be trained how to deal with us, just get to know us by talking like you would to any other human being.  I promise we wont bite, but you should be nice because you may be live streamed in the act, if you aren't. 

Every generation is different from their predecessors. Sometimes the changes seem alarming, but we are all humans, inherent with flaws, but mostly want the best for our society. I recall hearing the Greatest Generation being appalled by the Baby Boomers, shaking their hips like the heathen, Elvis Presley.  In today's environment this seems like a silly thought, and they were just dancing to great music. Currently the senior generations are worried about today's dance moves being too provocative and sexual. 

No matter what generation you were born, your successors will undoubtedly perform some acts that you find disgraceful. Many people do not like change, but the younger generations always try to assert their independence, but they always turn out okay. I promise, the world will not end when inherited by the Millennial Generation... although these Post Millennials will undoubtedly bring about utter chaos.
 



CloudTop Office provides Quickbooks Hosting, Act! Hosting, Quotewerks Hosting and more. Check out our cloud hosting solutions for small to medium sized business owners.